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French artisan craftsmanship · Boutique in Avignon, Tuesday to Saturday

Legal notice and privacy policy

Identification and publication

Publisher

This website is published by the sole proprietorship Pompon&Pets, registered in the Vaucluse under number 843 379 314 00027, whose registered office is at 91 rue de la Bonneterie, Avignon, France.

Publication director: Camille Mermet-lyaudoz

Host

This website is hosted by Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

With the help of

www.mairie.com and www.proxianimaux.fr

Intellectual property

All graphic elements, the structure and, more generally, the content of the website www.pomponandpets.com are protected by copyright, trade mark law and design law.

Any person who collects or downloads content or information published on the website has only a private, personal and non-transferable right of use over it.

Reproducing a page of the website in a frame outside www.pomponandpets.com, or inserting a page belonging to www.pomponandpets.com into a page of another website, is prohibited.

Likewise, any reproduction or representation of the website, in part or in whole, is prohibited without the written consent of Camille Mermet-lyaudoz and would constitute an infringement punishable under Articles L. 335-2 et seq. of the French Intellectual Property Code.

The texts, graphics, drawings, logos and photos published on www.pomponandpets.com may be reproduced on paper or electronic media, provided that the name and address of the website are cited and that they are not used for commercial purposes.

Failure to comply with the above provisions may constitute an infringement engaging the civil or criminal liability of the infringer.

A hyperlink to the website www.pomponandpets.com may only be created with the authorisation of Camille Mermet-lyaudoz, and provided that no confusion can arise in the minds of internet users as to the identity of the website or the origin of the information.

Collection and use of personal data

The collection of personal data for the services offered by the website www.pomponandpets.com, and its processing, are carried out in compliance with the amended French “Informatique, Fichiers et Libertés” (Data Protection) Act of 6 January 1978 and its implementing decrees.

The main purpose of collecting personal data concerning users of the website www.pomponandpets.com is to identify users in order to provide the services offered on the website.

The data collected are never passed on to third parties unless the customer has given prior consent, and provided that the third parties have clearly undertaken to comply with all the provisions of the amended Act of 6 January 1978.

In accordance with the law, any person who has provided personal data has a right of access to, rectification of and erasure of that data, as well as a right to object to the processing of personal data concerning them. You may ask to exercise this right at any time by contacting the website www.pomponandpets.com at the following address: contact@pomponandpets.com

Visitors to the website are informed that, for the purposes of browsing the website www.pomponandpets.com, Camille Mermet-lyaudoz may automatically collect certain information about users by means of cookies. If the user of the website does not wish www.pomponandpets.com to use cookies, they can refuse the activation of cookies through the options offered by their internet browser. For technical reasons, if the user disables cookies in their browser, some of the services offered on the website www.pomponandpets.com may not be accessible to them.

The business

Business name: Pompon&Pets (Camille Mermet-lyaudoz)
Registered office: 91 rue de la Bonneterie, 84000 Avignon
SIRET: 843 379 314 00027
SIREN: 843 379 314
Contact: contact@pomponandpets.com

Where is my order?

As soon as your parcel leaves the workshop, you receive an e-mail with the Colissimo tracking number. If you can't find it, check your spam folder, then write to us: we'll track down your order in two minutes.

I got the size or address wrong

As long as your order hasn't shipped, everything can be changed. Write to us as soon as possible with your order number and what needs changing.

My parcel arrived damaged

Send us a photo of the parcel and the item within 48 hours of receipt. We'll sort it out with you, no questions asked.

  • Handmade in France

    Our accessories are sewn in our Avignon workshop.

  • Selected materials

    Biothane®, waterproof fabrics and brass hardware.

  • Boutique in Avignon

    91 rue de la Bonneterie, Tuesday to Saturday 10am - 6.30pm.

  • A real person on the other end

    Unsure about a size? Write to us, we'll reply.